Property Management
 

Cancellation Policy

NORTH CAROLINA SHORT TERM RENTAL CANCELLATION POLICY:

ALL CANCELLATION REQUESTS MUST BE MADE IN WRITING BY THE TENANT OF RECORD. ALL CANCELLATION NOTICES SHALL BE SEND VIA REGISTER MAIL TO P.O. BOX 6481, GAINESVILLE, GA., 30504. ALL CANCELLATION REQUESTS RECIEVED WITHIN 30 DAYS OF SCHEDULED OCCUPANCY DATE ARE DEEMED NON-REFUNDABLE. ALL CANCELLATION REQUESTS THAT ARE RECEIVED OUTSIDE OF THE 30 DAYS PRIOR TO SCHEDULED OCCUPANCY ARE SUBJECT TO REALTY SOURCE 1, LLC BOOKING A REPLACEMENT TENANT FOR THE SAME DATES . IF REALTY SOURCE 1, LLC IS UNABLE TO BOOK A REPLACEMENT TENANT FOR THE SAME DATES THEN ALL MONIES PAID ARE DEEMED NON-REFUNDABLE EXCEPT FOR THE SECURITY DEPOSIT AND CLEANING FEE . IF REALTY SOURCE 1, LLC IS SUCCESSFUL IN BOOKING A REPLACEMENT TENANT FOR THE SAME DATES THEN ALL MONIES SHALL BE REFUNDED EXCEPT FOR A $250.00 RE-BOOKING FEE COMBINED WITH ANY RENTAL COMMISSIONS THAT WERE PAID IN ORDER TO OBTAIN THE REPLACEMENT TENANT AND ANY POSSIBLE RENTAL DISCOUNTS THAT WERE APPLIED IN ORDER TO BOOK THE REPLACEMENT TENANT.

WE ENCOURAGE OUR TENANTS TO PURCHASE TRAVEL INSURANCE FOR ANY UNFORESEEN CIRCUMSTANCES WHICH MAY PROHIBIT THE TENANT FROM COMPLETING THEIR STAY.

Contact Us At propertymanager@rentalhomeexchange.net Or 1-800-886-0746

Ft. Lauderdale, FL | Gainesville, GA | Banner Elk, NC